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Post by steveh21 on Jun 8, 2022 7:39:02 GMT
Not tried yet but this company seems quite new. Describes itself as an ethical ticketing platform. That is great but ultimately it needs to be user-friendly. What are the tips for getting through the sign-up treacle guys?? Also, do we know the money actually goes to the charities?
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Post by holysmokes66 on Jun 8, 2022 9:20:37 GMT
Not tried yet but this company seems quite new. Describes itself as an ethical ticketing platform. That is great but ultimately it needs to be user-friendly. What are the tips for getting through the sign-up treacle guys?? Also, do we know the money actually goes to the charities? Love it when companies say they're ethical this and that - in terms of the environment, powering systems to produce things Digitally is arguably as bad as printing tickets. Ecommerce and generating things online still has it's ethical impacts. Guess we'd rather these people try than not though, so fair play to them for at least giving it a go.
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Post by Dickie on Jun 8, 2022 12:17:55 GMT
Tried again to buy my season ticket this morning. But no luck, why so difficult ? Maybe the system is trying to sort out the wheat from the chaff and only IT literate users are welcome. Will try again when my daughter's back from school !
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Post by Rob on Jun 8, 2022 12:24:42 GMT
Read the feedback and thought 'what a load of useless lumps'. After various best guess efforts, I've disappointingly joined the other lumps. Ah well, if you don't first succeed - - -
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Post by steveh21 on Jun 8, 2022 12:35:29 GMT
Suddenly paying £19 per game seems appealing after attempting this website 🤣
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Post by daveu on Jun 8, 2022 12:54:06 GMT
Read the feedback and thought 'what a load of useless lumps'. After various best guess efforts, I've disappointingly joined the other lumps. Ah well, if you don't first succeed - - - I develop web based apps and I struggled with it. I would never have let something go live with so many flaws, some of them really obvious like the confirmation email dividing the total by 100.
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Post by 1018 on Jun 8, 2022 13:37:00 GMT
Just ordered mine successfully(I think). What an appalling website.
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Post by Dan on Jun 8, 2022 15:07:37 GMT
So frustrating.
Maybe tomorrow will be better.
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Deleted
Deleted Member
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Post by Deleted on Jun 8, 2022 15:15:19 GMT
dont try doing it through a smartphone you will have no hope. Its not very clear where to click through to the next stage once you have selected the charity of choice.
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Post by daveu on Jun 8, 2022 16:02:58 GMT
dont try doing it through a smartphone you will have no hope. Its not very clear where to click through to the next stage once you have selected the charity of choice. Did you have the thing where when you click on the box to enter your email it zoomed to about 10 times the size of the screen?
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Deleted
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Post by Deleted on Jun 8, 2022 19:00:23 GMT
dont try doing it through a smartphone you will have no hope. Its not very clear where to click through to the next stage once you have selected the charity of choice. Did you have the thing where when you click on the box to enter your email it zoomed to about 10 times the size of the screen? No didn't have that just took me a while to find the button to click for payment
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Post by sword65 on Jun 8, 2022 19:12:23 GMT
Technology sucks!😁
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Post by Dan on Jun 8, 2022 21:08:52 GMT
Just chatted to another supporter who managed to get overcharged as a full paying adult and not a concession. Tbh I'm really put off even trying after hearing all the horror stories.
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Post by jdh80 on Jun 9, 2022 4:42:45 GMT
Anyone know if you can skip all this by just going down to the club and renewing like we've always done? That was always dead easy. Me and JDL agree on something, I used to like going to the ground and renewing my season ticket, remember one year they had been training Bill Williams on taking the payments etc and using the credit card machine which was entertaining Due to working patterns and covid I've not had a season ticket the past three years but now working patterns have changed in my favour and I will be getting a season ticket again, but I work in tech and if the app is this bad then might choose to go down the Gallagher and do it that way.
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Post by Bernie on Jun 9, 2022 5:14:26 GMT
Anyone else tired of being asked randomly for charity donations when buying stuff? It’s bad enough every time I shop in Tescos without the my football club joining in. I give to charities of my own choice at the time of my choosing.
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